Customer Service

Please beware of scammers and unofficial resellers. No exceptions will be made at the entrance when a ticket is declined.

FLASHBACK ONLINE TICKETS
Do you have any questions about ordering or paying tickets? Please visit the helpdesk of Paylogic via https://customerservice.paylogic.com.

TICKETMASTER, PLEASE HELP ME!
Do you have any questions about ordering, paying or personalizing tickets? Please visit the Ticketmaster Customer Experience Center, submit an application or contact Ticketmaster by telephone: +32 (0)3 400 00 34 (every weekday from 13:00h - 17:30h).

Tickets will be sent out from the 1st of May 2024.

In case the event can’t take place on the foreseen date of 4 May of 2024, purchased tickets will be automatically transferred to a later date which will be determined based on the availability of the venue.

I WOULD LIKE TO SELL MY TICKET! WHO-WHAT-WHERE?
First of all, purchased tickets are non-refundable.

Prevent fraud and buy or sell your ticket only via www.ticketswap.com.

This way the prices remain fair for everyone and the buyer also plays it safe. Ticketswap provides a new barcode for every buyer.

PERSONALIZATION
Please make sure to personalize your tickets before the start of Flashback.